Terms and Conditions

Last updated: 8-Sep-2026

1. Who we are

AI Momentum is owned and run by Oxford Digital Marketing Limited (“we”, “us”, “our”), a company registered in England and Wales under company number 7099665, VAT number GB980731604, with its registered office at The Magdalen Centre, Oxford Science Park, Oxford OX4 4GA, United Kingdom.

You can contact us at he***@*********um.ai.

2. About these terms

These terms apply when you buy from us or use our website at ai-momentum.ai, including the AI Momentum Guild, the AI Kickstart workshop, the AI Adoption Planner, and any workshop, coaching or training we deliver.

By buying a membership or a place on a workshop, or by using the members’ portal, you agree to these terms. If you do not agree to them, please do not use the service.

We may update these terms. If a change materially affects you, we will tell you by email at least 30 days beforehand, and you may cancel before it takes effect.

Business and consumer customers

We offer these services to businesses. If you are buying for purposes wholly or mainly related to your trade, business, craft or profession, you are a business customer and the statutory rights that protect consumers do not apply to you.

We cannot, however, decide this for you: it is set by law, not by these terms. If you happen to be buying wholly or mainly for purposes outside any trade or business, you are a consumer, and nothing here removes or limits your statutory rights. Where these terms and your statutory rights conflict, your statutory rights win.

3. What we provide

AI Momentum Guild. A membership giving access to fortnightly Guild sessions, the weekly Momentum Hour, session recordings and summaries, the AI Moments newsletter, articles, tools and the members’ portal. The Guild is a learning community. It is not a fixed course with a syllabus, a completion date or a qualification.

AI Kickstart. A scheduled online workshop, currently 3.5 hours.

Workshops and coaching. Delivered in person or online, scoped and priced separately, and governed by these terms together with the statement of work we agree with you.

We may change what is included in a membership as the Guild develops. We will not materially reduce what you have paid for during a term you have already paid for.

4. Your account

You must give accurate registration details and keep your password secure. You are responsible for activity under your account.

Membership is personal to one named individual. You may not share your login. Where an organisation buys team access, each seat is for one named person, and seats may be reassigned when someone leaves the organisation but not shared between people at the same time.

If we believe an account is being shared we will contact you first and give you the chance to put it right. We may suspend or close an account where sharing continues, or where it is used in breach of section 8.

5. Trials

We offer a 30 day free trial of Guild membership. We take your card details when you start the trial, but take no payment during it.

We will email you 7 days before your trial ends. Unless you cancel before it ends, your membership then continues automatically and the first payment is taken on the day the trial ends.

One trial per person and per organisation.

6. Prices and payment

All prices are in pounds sterling and exclude VAT, which is added at the applicable rate.

Membership is billed monthly or annually in advance. An annual membership costs ten months’ fee, so two months are free.

Payments are taken by Stripe. We do not see or store your card details. By subscribing you authorise us to take recurring payments until you cancel.

We will also email you before each renewal, if your card is about to expire, and if a payment fails.

If a payment fails, we retry it over the following 15 days and your access continues throughout. If it is still unpaid after 15 days your membership lapses and portal access stops. Nothing is deleted: settle the payment and access is restored, with your account and history intact.

Team membership is priced by band rather than per seat. Current bands are published on our pricing page and may change; a price change never affects a term you have already paid for.

Changing tier

  • Moving up a tier takes effect immediately. You pay the difference between the two prices for the remainder of your current term, and your renewal date does not change.
  • Moving down a tier takes effect at your next renewal. We do not refund or credit part of a term.
  • Monthly memberships may move up or down from the next monthly billing date.

7. Cancelling and refunds

Cancelling your membership

You may cancel at any time from the Manage membership area of your account, or by emailing us. You keep access for the rest of the period you have paid for: to the end of the current month on a monthly membership, and to the end of the current year on an annual one. Your membership then simply does not renew.

We do not give refunds for part of a term you have already paid for, except where the law requires it or where we have failed to provide the service.

If you are a consumer

If you are a consumer buying at a distance, you normally have 14 days from entering the contract to cancel and receive a refund, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Workshops and coaching

Workshops and coaching are booked for a specific date, and we prepare for them in advance.

  • Cancelling with more than 15 days’ notice: we refund any up-front payment made for the workshop.
  • Cancelling with 15 days’ notice or less: we refund everything you have paid apart from the initial payment, which we keep to cover the setup and preparation already carried out.
  • Moving the date: you may reschedule rather than cancel. The initial payment carries over to the new date.

Where these terms and a signed statement of work differ, the statement of work applies.

8. Acceptable use

You agree not to:

  • share your login, or resell, sub-licence or redistribute our content
  • record, transcribe or republish Guild sessions without our written consent
  • use the Guild to market or sell to other members without our agreement
  • upload anything unlawful, defamatory, discriminatory or infringing
  • attempt to disrupt, probe or gain unauthorised access to our systems

We may remove content, and suspend or terminate access, where these rules are broken. Where it is reasonable to do so we will warn you first.

9. Guild sessions, recordings and confidentiality

Guild sessions are usually recorded and made available to members. By taking part you consent to being recorded. If you would prefer not to appear, you may keep your camera off and use the chat instead.

Members often discuss their own businesses. What another member shares in a session or the community stays within the Guild. Do not repeat it outside, and do not share recordings or materials with non-members.

Do not put client confidential data, personal data or anything commercially sensitive into a shared exercise without permission from whoever it belongs to.

10. Intellectual property

All materials we provide, including recordings, slides, prompts, templates, tools and written content, remain our property or that of our licensors.

Your licence. We grant you a personal, non-transferable, non-exclusive licence to use our materials inside your own business for as long as your membership is active, and to keep using any template or prompt you have downloaded after it ends.

What you may not do. You may not resell our materials, present them as your own, or use them to build or deliver a competing training or membership offering.

Your content. Anything you post or share stays yours. You grant us a licence to display it within the Guild so the service can work.

11. AI outputs and no professional advice

This matters, so please read it.

AI outputs can be wrong. Content produced by AI tools, including in our sessions, templates and prompts, can be inaccurate, out of date, biased or entirely fabricated. You are responsible for checking anything before you rely on it or put it into your business.

We do not give regulated advice. Nothing we provide is legal, financial, tax, investment, medical or other professional advice. Take proper advice before acting on anything that needs it.

Third-party AI tools. We discuss and demonstrate tools we do not control, such as those from OpenAI, Anthropic, Google and others. Your use of them is governed by their terms, not ours, and you are responsible for what you put into them, including anyone else’s personal or confidential data. We are not responsible for their availability, pricing, output or changes.

Results are not guaranteed. We share what has worked for us and for other members. We do not promise any particular outcome, saving or return for your business.

12. Availability

We aim to keep the portal available but do not guarantee uninterrupted access. We may suspend it for maintenance, and will give notice where we reasonably can.

Session dates may change. If we cancel a Guild session outright and do not replace it, that does not by itself entitle you to a refund, because membership is access to a body of content and community rather than to a fixed number of sessions.

13. Our liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, and for business customers:

  • we are not liable for loss of profit, revenue, business, contracts, anticipated savings, goodwill or data, or for any indirect or consequential loss
  • our total liability arising out of any 12 month period is limited to the amount you paid us in that period

For consumers, we are responsible for loss you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill, but we are not responsible for anything unforeseeable.

14. Data protection

We process personal data in line with our Privacy Policy and UK GDPR.

15. Ending the agreement

You may end your membership as set out in section 7.

We may suspend or end your membership immediately if you seriously or repeatedly break these terms, or if payment remains outstanding. Where we end it for a reason that is not your fault, we will refund the unused part of your term.

When membership ends you lose access to the portal, sessions and recordings. Templates and prompts you have already downloaded remain yours to use in your own business.

16. General

If any part of these terms is found to be unenforceable, the rest continues to apply. A delay in enforcing a term is not a waiver of it. You may not transfer your rights under these terms without our consent.

17. Governing law

These terms and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer living elsewhere in the UK, you may bring proceedings in your own jurisdiction.

18. Contact

Oxford Digital Marketing Limited The Magdalen Centre, Oxford Science Park, Oxford OX4 4GA, United Kingdom he***@*********um.ai